9.30

REGISTRATION AND COFFEE

10.00

WELCOME TO THE DAY

Sheila Apicella, ESD TOolkit (Confirmed)

10.10

KEYNOTE ADDRESS - PUBLIC SERVICES IN THE DIGITAL ECONOMY

Helen MIlner, UK Online Centres (Confirmed)

How can we enable public service providers to utilise technology to realise efficiency savings, improve services and transform the lives of the most vulnerable citizens in society and the 'digitally excluded'.

10.30

During the morning delegates will have the opportunity to visit a number of exciting and interactive sessions which will be running concurrently - offering visitors the opportunity to tailor the day to their own needs:

CASE STUDY FILM SCREENINGS
The Cinema will be open from 10.00am until 16.00pm — showcasing a range of projects through short films. Why not drop in between stands and workshops?

SOCIAL MEDIA SURGERY
Delegates will have the opportunity to visit the Social Media Surgery throughout the morning session. Get expert advice on how best to utilize social media, resolve media problems or network in the café.

Projects The Media Trust, Looking Local, The Brightside Trust

MARKET STALL EXHIBITION OPENING

Visit more the 'market stall' demonstration stands, hosted by public, private and voluntary sector services from across the country to showcase the tools and resources they have developed, and talk with strategic and operational officers about how these could be applied to your area to deliver services in health, housing, social care, education and community safety.

Stalls confirmed to date:
The Brightside Trust, Capita, City of London - Adult Skills and Community Learning, City of London - Community and Children's Service,s Community Matters, Digital Outreach, Digital Nomads, Digital Unite, ESD toolkit, Cellularity - Green Floss, Cllr Direct, Learning Pool, Looking Local and Kirklees Council, Make It Happen, National Association of Local Councils, Not School.Net, Nottinghamshire County Council, Partnership, Ravensbourne, Red Potato, Rotherham NHS, SCIE, Slivers of Time, Start Here, Text Help, The Media Trust, UK Online Centres, UK Online Centre Partners Organisation

10.45

WORKSHOP SESSION 1

Delegates will be able to choose from one of several specialist workshops, providing an in-depth opportunity to share ideas, debate best practice and explore practical solutions.

There are limited spaces for the workshops, which will be allocated on a first come first served basis.

Masterclass 1: Paying for Care, Capita & Nottinghamshire County Council

Paying for Care and Nottinghamshire County Council would like to share the exciting work that is being done in Nottinghamshire and across English and Welsh Local Authorities to manage risk of self funders and reduce the estimated £1billion pressure.

Masterclass 2: Rotherham NHS
Talkingsense.org psychological therapy e-clinic

The workshop will showcase The Talkingsense.org e-clinic, which offers access to mental health support and treatment through online NHS therapy clinics.

Masterclass 3: Digital Outreach
Get Connected, Get Online, Digital Outreach Programme

Ian Agnew, Chief Executive, Digital Outreach will explain the outreach business model, using case studies from the campaign and demonstrate how the original message can now be taken forward through new technology to help people see how it can benefit them to be online. He will also explain how the model can easily be adapted to be used to communicate many different behaviour change messages.

11.45

BREAK

12.00

WOKRSHOP SESSION 2

The range of workshops continues, allowing you to benefit from another topic.

Alternatively, use this session to meet with colleagues at the demonstration stalls or drop in to the Media Trust Cinema.

Masterclass 3: Looking Local Smart phone apps designed for NEETS

Masterclass 4: Learning Pool The Digital Unite Academy

Masterclass 5: City of London Adult Skills and Community Learning

13.00

LUNCH
The market place will be open throughout lunch and delegates are encouraged to visit the stalls throughout.

14.00

IN CONVERSATION WITH THE EXPERTS

This session will ask the experts - the innovators who are leading the way in transforming public services - how we can help build the digital economy and improve lives.

Chaired by Helen Milner, UK online Centres (Confirmed)
Paul McKay, Promoting Independence and Public Protection, Notts CC (Confirmed)
Ken Eastwood, Digital Nomads (Confirmed)

14.30

MORE SEE IT IN ACTION!

During the afternoon activity session delegates will have the opportunity to visit the market place, cinema, social media and networking café, or attend a workshop, to help you resolve any problems with your own projects. Delegate places in workshops are limited and will be allocated on a first come, first served basis.

14.30

WORKSHOP SESSION 3

The range of workshops continues again, allowing you to benefit from another topic.

Alternatively, use this session to explore the demonstration stalls, or drop in to the Media Trust Cinema.

Masterclass 7: Paying for Care, Capita & Nottinghamshire County Council Invest to Save

Invest to save has long been a goal for the Public Sector, but Nottinghamshire County Council has successfully achieved this in collaboration with Capita and Paying For Care.

Masterclass 8: Looking Local Smart phone apps designed for NEETS

Masterclass 9: Broadband Development UK Go On Places - stimulating demand for superfast broadband

15.30

KEYNOTE ADDRESS - HOW TO DELIVER A DIGITAL REVOLUTION?

Gavin Sheppard, The Media Trust (Confirmed)

16.00

EVENT CLOSES